Terms and conditions

1. Purpose of the Terms: These terms and conditions ("Terms") govern your use of Fluffy Wins Casino (the "Service" or "Site"), including all features, functionality, and content provided by us. By accessing or using our Service, you agree to be bound by these Terms.
2. Acceptance of Terms: If you do not accept these Terms, please do not access or use our Service. We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of our Service after such modifications or updates shall constitute your acceptance of the revised Terms.
3. Age and Legal Restrictions: You must be at least 18 years old (or the age of majority in your jurisdiction) to access or use our Service. By accessing or using our Service, you represent that you are legally authorized to do so.

Account Registration

1. Eligibility: To create an account on our Site, you must be a natural person with full legal capacity and not a business entity.
2. KYC and Verification Requirements: We reserve the right to request identification documents or other information from you to verify your identity and comply with anti-money laundering regulations. Failure to provide such information may result in the closure of your account.
3. Responsibility for Account Security: You are solely responsible for maintaining the confidentiality and security of your account login credentials. Any unauthorized access or use shall be at your own risk.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept various payment methods, including [list accepted payment methods here].
2. Minimum and Maximum Limits: You may not deposit or withdraw amounts below the minimum limit of £10 or above the maximum limit of £5,000.
3. Processing Times and Fees: Deposits are typically processed immediately, while withdrawals take 72 hours to process plus an additional 1-5 working days for transfer. A fixed withdrawal fee of £2.50 applies to all withdrawals.
4. Anti-Money Laundering Policy: We comply with anti-money laundering regulations and reserve the right to request identification documents or other information from you to verify your identity.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses are credited to your account immediately after qualifying for them, subject to our terms and conditions.
2. Wagering Requirements: To withdraw any bonus winnings, you must wager the bonus amount 65 times within 30 days from the date of crediting.
3. Expiry and Abuse Clauses: Any bonus or promotion may be withdrawn by us at any time without prior notice.

Gameplay and Fairness

1. RNG Usage: We use Random Number Generators (RNGs) to ensure fair play in all games.
2. Game Malfunctions: If a game malfunctions, we reserve the right to void any bets placed during such malfunction.
3. Limits on Play and Responsible Gaming Tools: We reserve the right to limit your play or prevent you from playing if we suspect abusive behavior.

Responsible Gambling

1. Self-Exclusion Options: You may self-exclude yourself from our Service for a minimum period of 24 hours to a maximum period of six months.
2. Deposit, Wager, and Session Limits: We reserve the right to limit your deposits, wagers, or sessions if we suspect abusive behavior.
3. Help and Support Links: We provide links to organizations that offer help with problem gambling.

Prohibited Activities

1. Bonus Abuse: Any attempt to manipulate or cheat our bonus system shall be considered a breach of these Terms.
2. Fraud, Collusion, or Manipulation: You must not engage in any fraudulent, collusive, or manipulative behavior while using our Service.
3. Use of Bots or Automated Systems: You must not use bots or automated systems to interact with our Service.

Account Suspension and Closure

1. Voluntary Account Closure: You may close your account at any time by contacting us in writing.
2. Breach of Terms: We reserve the right to suspend or close your account if you breach these Terms.
3. Inactivity and Dormant Accounts: If your account remains inactive for a period of 12 months, we reserve the right to charge a dormant account fee.

Privacy and Data Protection

1. Information Collected: We collect personal data from you to comply with anti-money laundering regulations and to provide our Service.
2. Use and Storage of Personal Data: We will use and store your personal data in accordance with our privacy policy, which is available on our Site.
3. GDPR Compliance (if applicable): We comply with the General Data Protection Regulation (GDPR) if it applies to us.

Limitation of Liability

1. Losses: We are not liable for any losses or damages arising from your use of our Service, including but not limited to technical failures.
2. System Errors: We reserve the right to void any bets placed during system errors or malfunctions.
3. Third-Party Links: We are not responsible for the content or availability of third-party links.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify or update these Terms at any time without prior notice.
2. Notification of Changes: You agree to be bound by the revised Terms if you continue to use our Service after modifications or updates are made.

By accessing or using our Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.